Privacy Policy

Last Updated: May 15, 2023

Welcome to the website (the "Site") of Cheftastic.ai ("Cheftastic," "we," "us," or "our"). Cheftastic provides an online marketplace in which Sellers (defined below) can list, offer, sell and deliver food items and meal orders to the general public, and customers can browse and purchase Meals (collectively, including the Site and any related mobile applications, the "Service").

This Privacy Policy explains what information we collect, how we use and share that data, and your choices concerning our data practices.

Before using the Service or submitting any information to Cheftastic, please review this Privacy Policy carefully and contact us at privacy@cheftastic.ai if you have any questions. By using the Service, you agree to our Terms of Service and the practices described in this Privacy Policy. If you do not agree to this Privacy Policy and our Terms of Service, please do not access the Site or otherwise use the Service.

1. INFORMATION WE COLLECT

We collect information as follows:

Information You Provide: We collect information that you provide to Cheftastic when (i) filling out or updating required and optional profile information when signing up for and using the Service, (ii) contacting us by email, (iii) filling out a contact form on the Service; (iv) making a purchase; (v) participating in a promotion; or (vi) applying for a job. The information collected during these interactions may vary based on what you choose to share with us, but it will generally include name, e-mail address, telephone number, account credentials, demographic data (such as gender, race, and country), your delivery address, other profile data (such as your preferences and favorites), employment data (such as your employment and education history, transcripts, and references as necessary to consider you for open positions), the content of any message you send to us or reviews and feedback you submit about Sellers' Meals that may be publicly posted on the Service at Seller's discretion, and the financial information necessary to ensure payments can be processed by our payment processor Stripe, Inc. ("Stripe"). Accordingly, in addition to this Privacy Policy and our Terms of Service, information related to your purchases is also processed according to Stripe's services agreement and privacy policy.

Information We Receive Automatically From Your Use of the Service: When you visit, use and interact with the Service, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) you visit, which links you click, what text you enter, how your mouse moves around the Service, the domains you come from (e.g., google.com, facebook.com, etc.), and which browsers you use to access the Service (e.g., Google Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information (such as location derived from an IP address or data that indicates a city or postal code level) and precise location data (such as latitude/longitude data when you enter you address for a Meal delivery), and navigation patterns.

2. HOW WE USE INFORMATION

We collect and use information for business and commercial purposes in accordance with the practices described in this Privacy Policy. We use the information we collect for the following business purposes:

  • To provide the Service, including the online marketplace in which Sellers can sell food items and meal orders to customers (each, a "Meal") and customers can rate and provide feedback on those Meals;
  • To respond to your inquiries, comments, feedback or questions;
  • To facilitate your orders on the Service;
  • To send administrative information to you, for example, information regarding the Service, requests for feedback, and changes to our terms, conditions, and policies;
  • To analyze how you interact with our Service;
  • To maintain and improve the content and functionality of the Service and other Cheftastic websites, apps, marketing efforts, products, and services;
  • To develop new products and services;
  • To prevent fraud, criminal activity, or misuses of our Service, breach of our policies and terms, and to ensure the security of our IT systems, architecture and networks;
  • To conduct promotions, including verifying your eligibility and if applicable, delivering prizes in connection with your entries.
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties;
  • To fulfil any other purpose at your direction; and
  • With notice to you and your consent.

3. SHARING AND DISCLOSURE OF INFORMATION

We share your information that we collect in accordance with the practices described in this Privacy Policy. The categories of parties with whom we share information is set forth below:

  • Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we share information with service providers, including providers of hosting services, cloud services and other information technology services providers, email communication software and email newsletter services, payment processors, customer relationship management and customer support services, and web analytics services.
  • Sellers: We share information with sellers on the Service (each, a "Seller") in order to facilitate your orders, provide Sellers your feedback and ratings on their Meals, respond to your questions, market and advertise to you, and otherwise comply with the law.
  • Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, information will be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
  • Security, Safety and Legal Requirements: We share information we collect if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the rights, property, life, health, security, and personal safety of us, the Service, users of the Service, anyone else, or the public, or (v) protect against legal liability.

4. YOUR RIGHTS AND CHOICES

On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off.

5. DATA RETENTION AND DELETION

We keep information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer period of time.

Upon your request, we will take steps to delete the information we have collected from you; however, we may retain information that we have a legal obligation or business need to maintain so long as is reasonably necessary. You may request deletion of your information by emailing us at privacy@cheftastic.ai.

6. UPDATE YOUR INFORMATION

Please log in to your account or contact us at privacy@cheftastic.ai if you need to change, remove, or correct your information.

7. CHILDREN

Our Service is not directed to children and is intended for a general audience. Cheftastic does not knowingly collect personal information from children. If you are a parent or guardian and have reason to believe that your child has provided information to Cheftastic through the Service please contact us at privacy@cheftastic.ai and we will endeavor to delete that information from our databases.

8. LINKS TO OTHER WEBSITES

The Service may contain links to other websites not operated or controlled by Cheftastic, including social media services. The information that you share with and that is collected by these other parties will be governed by the specific privacy policies and terms of service of the other party and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the other party directly for information on their privacy practices and policies.

9. SECURITY

You use the Service at your own risk. We implement and maintain commercially reasonable technical, administrative, and organizational measures to protect information about you both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any information to Cheftastic via the Internet.

10. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Service or providing us with information after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the then posted Privacy Policy and practices described in it.

11. CONTACT US

If you have any questions about our Privacy Policy or information practices, please feel free to contact us at privacy@cheftastic.ai.

This Privacy Policy has been designed to be accessible to people with disabilities. If you experience any difficulties accessing the information here, please contact us at privacy@cheftastic.ai.